Return & Refund Policy

Returns

We want you to love your purchase! If you’re not satisfied, you can return items within 30 days of delivery.

Eligibility for Returns:

• Items must be unused, in original packaging, and in resellable condition.
• Return requests must be made within 30 days of receiving your order.
• Some items, like personal care products and pet food, are non-returnable for hygiene reasons.

Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Exchanges

If you received a damaged or incorrect item, please contact us within 7 days of delivery for a free replacement.

Return Shipping

• If the return is due to our error (wrong or defective item), we will cover the shipping costs.
• For other returns, the customer is responsible for return shipping fees.

How to Start a Return

To initiate a return, contact our support team at [your email] with your order number and reason for return.

For any questions, feel free to reach out to us!